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Compliance Assistance Training Program for Spanish-Speaking Auto Body Shops

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JSI Center for Environmental Health Studies, in collaboration with the Office of Michael J. Sullivan, Mayor of Lawrence, Massachusetts, the Lawrence Department of Inspectional Services, Fire Department, and Police Department, as well as the Massachusetts Office of Technical Assistance (OTA), seek to build on the highly successful Auto Body Shop Compliance Assistance Program and build on the continuing commitment of all parties to better educate shop owners on air quality regulation compliance and air quality emissions reduction. This project will serve as a model for other small point-source reduction opportunities nationwide, such as nail salons, dry cleaners, printers, and automobile cleaning establishments. The project consists of:

1. Foster Partnerships with Local Agencies
The City departments and Lawrence small business center will work with the newly formed Auto Body Shop Association to develop a "Coordinated Strategy for Auto Body Shop Compliance Assistance." This strategy is anticipated to include a technical assistance program, enforcement strategy, and exploration of zoning and reporting requirements. The CSCA Planning Committee will also explore the possibility of codifying portions of the strategy into a city of ordinance.

2. Shop Owner Equipment and Training
Of the auto body shops that are in compliance with regulations, ten will be invited to attend training at the OTA's STAR Training Cneter. They will be educated in the use of a new paint spray technology, the use of which is estimated to dramatically reduce air toxics emissions and paint overspray. Shop owners would also be given the new paint spray equipment. For this training, shop owners would be expected to train at least two employees in its use. It is estimated that by these 30 people using the new equipment, air toxics emissions could be reduced by 1.62 tons per year.

3. Continue Spanish-Language Compliance Assistance
To bridge the language gap faced by shop owners, Spanish-language regulatory compliance educational work will be continued. The outreach conducted under the previous project resulted in dramatic compliance improvements thus far, and with futher outreach and assistance, it is anticipated that these gains will contiue. Regulatory compliance has a direct link to reduced emissions and improved worker safety.

4. Documentation of Lessons Learned
Lessons learned from both prior project and the current project will be documented for use by other communities. In particular, the following aspects will be documented:
-engagement strategies
-educational strategies for populations separated by cultural and language differences
-low-literacy educational materials
-sample community regulatory strategy and inspection and enforcement program
-sample local bylaw or ordinance.

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